Manage My Employees

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  15 Ways to Motivate and Influence Employee Behavior, Faster
» 97.4 KiB
“Over the past twenty plus years, and after conducting over 600 employee focus groups and individual interviews of more than 2,000 people, I have identified a list of successful ways to motivate people to perform at higher levels of customer service, quality, sales and other key metrics. Certainly, there are additional ways to motivate and inspire employees, however, these principles are among the most essential.”

  7 Business Trends and How Gen Y Employees Will Help You Survive If You Let Them
» 658.1 KiB
Utilizing and motivating Gen Y employees to help companies survive challenging trends is wise. Focusing on 7 ways to engage Gen Y employees on behalf of the company can produce positive results.

  Guide to Using Mark's Articles For Staff Training and Meetings
» 22.7 KiB
Step-by-step easy guide to using Mark's articles on Manage My Employees as excellent training tools, employee reminders and quick tip sheets or discussion starters in your meetings.

  How to Deliver Correction to Your Employee Without Harming Their Commitment or Retention
» 64.7 KiB
“Personally, I’ve heard horror stories from employees (presumably true) regarding how they were given a reprimand when job performance wasn’t up to standard. Incidences where managers handled the situation with improper anger, threats, even yelling obscenities at the employee in front of co-workers or customers—I’ve heard them all, it seems. These bungles make a mess of employee morale, job commitment and can be a major reason for voluntary job turnover. In this white paper I want to examine a few ways to handle employee correction, correctly.”

  How to Retain, Relate To and Motivate Today's Newest Generational Employee Millennials!
» 76.1 KiB
Much has been written about the Millennials (aka Generation Y), some of it has been true, unfortunately however, a good deal of it has mischaracterized and unfairly maligned these twenty-something professionals, in my view. This white paper is based upon the research of my colleague Bette Price and me. It features several of the findings we uncovered from surveying over 400 Generation Y workers across the country along with conducting over 100 individual interviews and cataloguing over 1,000 hours of research since 2007.

  When Performance Appraisals Don't Work
» 107.0 KiB
Appraisals-gone-bad are not uncommon to any of us who supervise people. It is common for performance appraisals to be met by heavy resistance and criticism from managers who avoid giving them—and employees who feel they are not accurate or fair. After interviewing over one-thousand employees and mid-managers in the last twenty years, it is my view that performance appraisals do not work well when especially four factors characterize their use ...