Leadership-Management
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Find out what people are saying about Mark’s E-books (mini-books)
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The Successful New Manager or New Supervisor: 48 Best Practices
PDF download 15 pgs. $17.00 Being a new supervisor or manager isn’t easy. Unfortunately many organizations aren’t prepared to offer the training or time to learn how to supervise people effectively. You’ll learn keen insights that will prevent most of the problems new managers encounter, and highly effective practices to accelerate your success at managing performance and achieving results. “I think your ’New Manager or Supervisor 48 Best Practices’ could be a really great tool for our new managers… many need reminded that it’s important not to be your employee’s buddy. I also liked your advice on setting deadlines and how important clear communications can be.” Pam Gunn, Senior Supervisor, Retail Store Locations |
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Useful Phrases for Praising or Writing Up EmployeesPDF download 21 pgs $17.00 Part One: Every employee could use some encouragement or praise once in awhile. In this E-book you’ll gain 88 phrases to use during various opportunities for encouraging and motivating others. You’ll be comfortable and quite confident at giving well-deserved praise when you gain the principles and tips from this E-book. Part Two: Writing up or correcting employees is rarely comfortable for managers, and yet, it needn’t be so difficult since it is something you’ll need to do occasionally. You’ll learn how to give correction “correctly” and you’ll acquire 80 useful phrases when addressing or writing up an employee or completing a performance review. “Excellent! My managers always wait for me to do an employee write up, this guide Useful Phrases for Praising or Writing Up Employees gives them great starter phrases… I love all the ideas.” Joyce Rice, Regional Manager (convenience store chain) |
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How to Write and Use Your Goals For Your BusinessPDF download 15 pgs $17.00 Goals are essential for any organization, whether you are just starting out on a new venture or leading a well-established company. Why? Because goals define ‘where’ you are committed to investing your limited time, energies and money. They enable you to carefully consider which opportunities to pursue, and which ones to table or avoid altogether. This E-book features a proven method for developing effective goals across your enterprise, linking together various functions so that goals focus on the main priorities of your business, then assuring success through action steps and deadlines. |
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How to Write, Use and Profit From Your Mission StatementPDF download 16 pgs. $17.00 An effective mission statement helps provide direction and focuses the growth of your company. In this E-book you’ll learn why you want a mission statement, how to write a good mission statement, ways to use your mission statement to create enthusiasm throughout your company and how to link your mission with goals and create appropriate accountability. Presented in an easy to apply format that’s perfect for the novice who’s never written a mission statement, or, for the seasoned manager who wants to update a mission statement they’ve had for years. |
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Secrets to Giving Employee Performance ReviewsPDF download 16 pgs. $17.00 Employees dread them—managers hate giving them! In this guide you’ll learn how to avoid the common traps of giving performance reviews and how to deliver a fair, accurate appraisal. You’ll learn how to be considerate yet realistic—and how to turn performance appraisals into helpful tools for individual improvement and organizational success. “Excellent! I read ‘Secrets to Giving Employee Performance Reviews’ and I like the point that you have to evaluate your share of the responsibility for the problem—and I learned to be more specific when correcting and that establishing a timeline for improvement is important. This was an excellent tool!!” Marie Bradley, Senior Supervisor, Rapid Robert’s |
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